Macdonald Education is a leading provider of training in Australia. We offer flexible online learning where you study in your own time, at your own pace. All course material is accessible via our website ensuring students receive the most up to date information
Course outcomes and pathways
Ideal for those wanting to start a new business career in virtually any industry. The Certificate IV in Business can lead to a career as a leader, project officer or administrator in fields such as administration, marketing, management, accounting, real estate, customer service or project management.
The Certificate IV in Business is especially designed for those who have little or no business experience and are seeking better career prospects. This course is also useful if you intend to study at the diploma or degree level in future, or even if you're just seeking to formalise existing knowledge or skills.
Course Structure - BSB40215 Certificate IV in Business
Total units = 10 made up of 1 Core units plus 9 elective units
BSBWHS401 Implement and Monitor WHS Policies
List electives (min 5 – max 9 of these)
- BSBCUS401 Coordinate implementation of customer service strategies
- BSBRSK401 Identify risk and apply risk management processes
- BSBMKG413 Promote products and services
- BSBLED401 Develop teams and individuals
- BSBCMM401 Make a presentation
- BSBINN301 Promote innovation in a team environment
- BSBRES401 Analyse and present research information
Alternative Electives (Min 0 -max 4 of these or alternative electives)
- BSBMGT403 Implement continuous improvement
- BSBMGT40A Implement operational plan
- BSBWOR402A Promote team effectiveness
- BSBWOR404A Develop work priorities
Students undertaking the course take approximately6 to 10 weeks to finish. However, there is no time restriction and you may choose to complete studies in more or less time.
Training and assessment
Course assessment is competency based. Competency-based assessment is largely activity-based and practical. However, competence also implies that an individual demonstrates an understanding of the knowledge that is the basis of the practical task being carried out.
There are a combination of assessment activities and tasks requiring written responses. Assessment tasks also contain scenarios that require you to demonstrate you can transfer knowledge into workplace situations.
Completed assignments are uploaded onto the website for marking – there is a 2mg upload limit - or you can email your assignment to us.
Assessment is conducted within approximately 48 hours of submission.
Recognition of prior learning
You may be eligible for recognition of prior learning (RPL). RPL is the formal recognition that your current knowledge and skills meet the requirements of a given unit of competency. It does not matter how you achieved your current level of knowledge and competence – formal training, on-the-job training, self study, work experience, life experience. What does matter is that you are able to provide evidence that your knowledge and competence meet the requirements of a particular unit of competency (competency standard). When you have provided this evidence and it has been accepted as proving your knowledge and skill in a particular area, you will be given credit for a specific competency without having to engage in further study. For further information, please review the RPL application form located in main menu.
Client support services
If you find you need assistance you are welcome to contact us by email or take advantage of our 24 hour, 7 days a week student phone support. We also provide mentoring service and assistance in the areas of language, literacy and numeracy.
How do I enrol?
- Create a new account, or log on if you have a username and password
- Submit payment
- Complete an enrolment form (located in the main menu)
Need more information?
For further information on the College, programmes offered and College policies, please refer to the ‘Student Handbook’ located in main menu of our website.
Or call us 02 9987 2322.
Course Cost: $2395.00
BSBCUS401 Coordinate implementation of customer service strategies
- Teacher: Murray Macdonald